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Terms of Service
Last Updated: July 28, 2026
These Terms of Service govern your access to and use of our website and the purchase of our automotive filters and related products. By using our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.
Products
We manufacture and supply automotive filters and related automotive products. We strive to ensure that all product descriptions, specifications, pricing, and images are accurate. However, minor variations may occur, and we reserve the right to correct errors or update product information without prior notice.
Orders and Payment
All orders are subject to acceptance and product availability. Once an order is placed, you will receive an order confirmation acknowledging receipt of your request. Payment must be completed before products are processed and dispatched unless alternative payment arrangements have been agreed.
We reserve the right to refuse or cancel an order if fraud is suspected, payment cannot be verified, or the requested products are unavailable.
Shipping and Delivery
Delivery times provided on our website are estimates only and may vary depending on your location or external circumstances. Ownership and risk of loss pass to you once the products have been delivered to the shipping address provided during checkout.
Please inspect your order upon delivery and notify us promptly if any items are missing, damaged, or incorrect.
Returns and Warranty
If you are not satisfied with your purchase, you may request a return in accordance with our Returns Policy. Returned products should be unused, in their original packaging, and returned within the applicable return period.
Our warranty covers manufacturing defects only. It does not cover damage resulting from incorrect installation, misuse, neglect, unauthorised modifications, accidents, or normal wear and tear.
Intellectual Property
All content available on this website, including text, graphics, logos, product images, icons, and website design, is the property of Primus Filters Limited or its licensors and is protected by applicable intellectual property laws. No content may be reproduced, copied, distributed, or used without our prior written consent.
Limitation of Liability
To the maximum extent permitted by law, Primus Filters Limited shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the product giving rise to the claim.
Changes to These Terms
We may update these Terms from time to time to reflect changes in our business, products, or legal obligations. Updated versions will be published on this page and become effective immediately unless otherwise stated.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Ghana. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.
Contact Us
If you have any questions regarding these Terms of Service, please contact us at:
Primus Filters Limited
info@primusfilters.com
Phone: +233 50 444 2525